Infarsight’s 91.2% NPS: What It Means to you?

When choosing a technology partner, you're not just selecting a service provider you’re making a strategic decision that can impact your business’s future. With countless options available, how do you separate the best from the rest?

At Infarsight, we believe that results speak louder than words. Our Net Promoter Score (NPS) of 91.2% in 2024 places us among the top 1% of technology companies globally a testament to our unwavering commitment to excellence, innovation, and customer success.

But what does this really mean for you and your business? Let’s break it down.

Understanding NPS: A True Measure of Customer Satisfaction

The Net Promoter Score (NPS) is a globally recognized metric used to gauge customer satisfaction and loyalty. It’s based on one simple question:

"On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?"

Responses are categorized into three groups:

• Promoters (9-10): Loyal customers who love the brand and actively recommend it.
• Passives (7-8): Satisfied but not enthusiastic customers.
• Detractors (0-6): Customers who had a negative experience and may discourage others.

The final NPS is calculated by subtracting the percentage of detractors from the percentage of promoters. A score above 50% is considered excellent, and a score above 80% is world-class.

With an NPS of 91.2%, Infarsight is not just a preferred choice we are a trusted innovation partner making a tangible difference for businesses worldwide.

Unmatched Quality and Service

At Infarsight, we don’t just aim to meet expectations we aim to exceed them. Our high NPS reflects our commitment to delivering world-class technology solutions that drive real business outcomes.

✅ AI-Driven Innovation Whether it's Generative AI, Intelligent Automation, or Data Engineering, our solutions are designed to optimize and transform operations.
✅ Customer-Centric Approach We listen, adapt, and deliver customized solutions that address your business's unique challenges.
✅ Exceptional Support From strategy to implementation and beyond, we ensure seamless service with a team that truly cares about your success.

With a track record of delivering value-driven solutions across industries, Infarsight stands as a leader in AI-powered digital transformation.

Trust and Reliability: The Foundation of Long-Term Partnerships

When working with a technology partner, trust is everything. Our 91.2% NPS score means that 91 out of 100 customers are not just satisfied but actively recommend us.

🔹 Consistently High Client Retention Rates Our customers stay with us because they know they can depend on our expertise and solutions.
🔹 Transparent & Collaborative Engagement We work as an extension of your team, ensuring a smooth, productive partnership.
🔹 Proven Success Stories Our clients across travel, hospitality, finance, and enterprise sectors trust us to drive their digital transformation efforts.

When you choose Infarsight, you’re choosing a partner, not just a provider.

Competitive Edge: Staying Ahead in a Fast-Changing Market

The technology landscape is evolving at an unprecedented pace. Companies that fail to adapt risk being left behind.

As a global AI and automation leader, Infarsight provides businesses with the tools, expertise, and strategies needed to stay ahead of the curve.

🚀 AI-Powered Business Travel Bots Automating travel planning and expense management for corporate travel.
🚀 Intelligent Automation for Process Optimization Streamlining workflows, reducing costs, and enhancing efficiency.
🚀 Generative AI for Personalization Creating hyper-personalized experiences that boost engagement and customer loyalty.

By partnering with Infarsight, businesses gain access to cutting-edge AI technology that enables them to scale, innovate, and lead their industry.

Impact on Your Business: A Future-Proof Partnership

A high NPS score is more than just a number it’s a reflection of the impact we create for our clients.

🔹 Lower Risk, Higher Returns: When 91% of customers are willing to promote us, it means businesses see real, measurable success from our solutions.
🔹 Scalable Solutions: Whether you’re a startup or a Fortune 500 company, our AI and automation solutions scale with your needs.
🔹 Future-Proof Strategies: We don’t just solve today's problems—we prepare your business for tomorrow's challenges.

By working with Infarsight, you're not just investing in technology—you’re investing in a future-ready strategy that will drive sustainable growth.

Ready to Experience the Infarsight Advantage?

The numbers don’t lie-our 91.2% NPS proves that our clients trust us to deliver unparalleled results. But don’t just take our word for it.