Fleet & EV Networks

Vehicle health monitoring, predictive maintenance, EV battery degradation tracking and charging network optimisation, reducing downtime, fuel costs and unplanned service events across large fleet operations.

Energy & Industrial Assets

Power generation, pipeline, turbine and industrial equipment monitoring, failure prediction, load optimisation and maintenance scheduling across geographically distributed infrastructure.

Port & Logistics Equipment

Crane health monitoring, container handling equipment condition tracking and port yard asset intelligence, maximising throughput by keeping critical equipment operational and maintenance aligned with vessel schedules.

Dashboards show data

Traditional dashboards report what happened, hours ago, formatted for review, requiring a human to interpret and decide what to do. They create awareness, not action.

Control towers create action

An operational control tower doesn't just show data, it detects anomalies, routes decisions and executes actions. It transforms operational awareness into operational outcomes, automatically.

The difference: 34 minutes vs 2 seconds

In airline ops, the average time from delay detection to rebooking action is 34 minutes. With TripSight's control tower, the same action is executed in 2.4 seconds, before passengers reach the gate.

AI-powered email understanding

Advanced AI reads and interprets travel requests in emails like a human, accurately identifying destinations, dates, passenger count, class of service, preferences and any special requirements. Handles acronyms (DXB to MCT), spelling errors (rnd trip → round trip) and ambiguous phrasing without agent intervention.

Workflow engine and travel policy compliance

The rule engine ensures compliance with corporate travel policies, applies GDS-negotiated deals and leverages customer profiles for personalised, cost-effective bookings. Policies configured once, applied automatically across every request, every time.

Auto-pilot and co-pilot modes

Auto-pilot activates for high-volume requests, quotes, bookings, date changes, cancellations and refunds, sending responses directly to customers without agent involvement. Co-pilot mode assigns to agents for review before sharing, ensuring speed with control. Managers choose which workflows go fully automatic.

Pre-trained request-to-book scenarios

100 scenarios pre-trained out of 456 total, covering one-way, round-trip and multi-city flights; single and multi-pax; preferred airline, class of service, seat preference, meal preference, baggage, special needs and policy adherence. Hotels, car, visa and all-services combinations ready out of the box.

Digital Cockpit for managers

Command center to view response times and SLAs, customer satisfaction scores, agent performance, channel volumes and ticket throughput in real time. Managers see the full picture without asking agents for status updates.

Multi-channel intake, email, Slack, Teams, WhatsApp

TripSight works inside the tools agents already use. Requests from any channel are captured, classified and processed through the same automation layer. No new system to learn. No change management required for agents, the intelligence is invisible.

End-to-end encryption

All data encrypted in transit and at rest. SHA-256 encoding and data encryption at rest across all customer data stores.

IP whitelisting and SSO

Secure login using SSO, IP whitelisting for network-level access control and JWT authentication for API integrations.

GDPR compliance

Data vault for customer data, sensitive data masking and GDPR-compliant processing. Built for regulated enterprise travel environments.

Seamless app connectivity

Connects to Amadeus, Sabre, Travelport, Zendesk, Freshdesk, Salesforce, ServiceNow, Zoho, Jira, Slack, Teams, Gmail, Outlook and more, without replacing existing tools.

Tour programme and itinerary coordination

Every component of the programme, flights, hotels, excursions, guides, vehicles and restaurant bookings, tracked in a single operational view with confirmation status, timing dependencies and exception flags visible in real time.

Live flight sync and transfer automation

JourneySight connects to live flight data feeds, vehicle dispatch adjusts automatically when flights are early, delayed or diverted. Guides and drivers notified automatically. Zero missed pickups from flight changes the operations team didn't see in time.

Guide, vehicle and resource allocation

Automatic allocation of guides, vehicles and equipment across concurrent programmes, based on availability, skill set, location and programme requirements. Conflicts flagged before they become operational problems.

Supplier confirmation and communication

Supplier confirmations tracked across the programme, JourneySight sends, chases and logs all supplier communications automatically. Amendment instructions dispatched and acknowledged without coordinator involvement for routine changes.

Disruption detection and exception management

Programme-level anomaly detection, hotel stop-sells, supplier failures, weather disruptions and schedule changes monitored continuously. JourneySight surfaces exceptions with impact assessment and resolution options before guests feel the disruption.

Guest communication automation

Pre-arrival itinerary sharing, in-destination updates, transfer reminders and disruption notifications sent automatically via guest's preferred channel, reducing inbound queries and ensuring guests always have current information.

Fragmented handoffs

Tasks bounce between email, WhatsApp, spreadsheets and calls. Nothing is tracked. Accountability disappears the moment a booking is confirmed. Every handoff is a potential failure point, invisible to everyone except the person who dropped the ball.

Invisible exceptions

Service failures, supplier delays and missed SLAs go undetected until a customer complains. Reactive management is the default. By then, the operational window to recover has passed, and the cost is already a customer experience problem.

No operational control

Operations managers have no real-time view of what is outstanding, overdue or at risk. Decisions are made on memory, not data. Status updates require phone calls. Shift handovers require tribal knowledge. Performance is reviewed in reports, not acted on in the moment.

Workflow orchestration

Configurable workflow templates for every post-booking service type. Triggers, conditions, parallel tasks and approvals, no code required. Templates encode the operational intelligence for every service: hotel, tour, transfer, airline, group booking.

Task management

Intelligent task assignment by role, skill and current workload. Deadline tracking, priority queues and completion verification across teams and suppliers. Every task has an owner, a deadline and a status, visible to everyone who needs to see it.

Exception and alert engine

Real-time monitoring of SLA breach risk across every active task. Automated escalation trees route exceptions to the right human at the right time, before the customer notices, not after they complain. Every escalation carries full operational context.

Supplier coordination

Supplier task portals for hotels, transfer providers, guides and airlines. Two-way status updates eliminate check-in calls and chasing emails. Suppliers confirm, update and flag exceptions directly in the system, no more WhatsApp chains between coordinators.

Customer communication

Automated, personalised pre-trip and in-trip communications triggered by operational events, not scheduled blasts. Reminders, updates, disruption notifications and service confirmations dispatched at the moment they are operationally relevant.

Ops intelligence dashboard

Live operational KPIs, task completion rates, SLA adherence, exception volumes, team productivity and supplier performance scores, updated in real time. Managers see the full picture without asking for status updates.

Tour Operators

• Auto-create supplier task lists on booking confirmation
• Track visa, documentation and pre-departure checklist completion
• Guide assignment and briefing workflows managed automatically
• Amendment requests handled across 10+ supplier systems simultaneously
• SLA dashboards for voucher issuance and supplier confirmations

Airlines and Ground Ops

• Post-booking seat, meal and ancillary fulfilment workflows
• Disruption response task orchestration, rebooking, hotel, transfers
• Ground crew task assignment from live flight status events
• IROPS communication chains automated end-to-end
• Lounge, special assistance and VIP service task management

Hotels and Hospitality

• Pre-arrival room assignment and special request fulfilment
• Group booking task coordination across F&B, housekeeping, AV
• Automated post-stay survey and service recovery workflows
• Maintenance and service fault task routing and resolution
• OTA amendment and cancellation processing workflows

DMCs and Ground Handlers

• Manifest management and daily service confirmation workflows
• Transfer and logistics coordination task assignment
• Real-time supplier status tracking for multi-day itineraries
• Exception handling for no-shows, delays and supplier failures
• Client reporting automation with live operational data

Saved per operator daily

Elimination of manual task chasing, status calls, email follow-ups and spreadsheet updates across every booking in operations.

Manual handoffs eliminated

Automated task routing replaces WhatsApp chains and email threads. Every handoff is tracked, timed and completed within system.

SLA compliance rate

Real-time exception detection and escalation means SLA breaches are caught before customers notice, not after they complain.

Faster exception resolution

Intelligent routing sends exceptions to the right person with full context. Resolution time drops from hours to minutes.

Up and running fast

• Pre-built workflow templates for your service category
• Rapid connector setup for existing booking and ops systems
• Core task management and exception alerting active
• Embedded Infarsight engineer during onboarding

Full operational coverage

• Custom workflow library built for your operational model
• Supplier portal activation and onboarding
• SLA engine calibrated to your commercial agreements
• Command center dashboards and reporting layer

Continuous improvement

• Dedicated Infarsight team embedded in operations
• Continuous workflow expansion and optimisation
• AI-driven decision layer and predictive alerting
• KPI reporting and quarterly business reviews

Built for travel operations

Not a generic task management tool repurposed for travel. TaskSight was designed from the ground up for the operational reality of post-booking, supplier networks, SLA chains, regulatory requirements and multi-timezone execution.

A platform, not a project

TaskSight is not delivered once and handed over. Infarsight teams stay embedded, continuously expanding workflows, tuning automation and building new use cases as your operations evolve. 10+ years in travel operations means we know where the exceptions live before you describe them.

Integrates without ripping and replacing

Built on Microsoft Power Platform, Azure-native, REST API-first and compatible with Appian and UiPath automation layers. Connects TripSight, GDS, PMS, CRM, ERP, supplier portals and payment gateways, without displacing any existing system.

Live telemetry and asset monitoring

Every vehicle and asset emitting a live signal, location, health, utilisation, performance, aggregated into a single real-time view. No dark fleet. No unmonitored equipment. Asset state always current, always accurate.

Predictive maintenance signals

AI models analyse telemetry streams for degradation patterns, vibration drift, temperature anomalies, oil pressure deviations, battery health decline, predicting failures days or weeks ahead. Maintenance scheduled proactively, not reactively after breakdown.

IoT and operational data integration

Telemetry ingested from vehicle OBD/CAN bus, IoT sensors, charging infrastructure and third-party telematics platforms. Data normalised, enriched and made available to the operational intelligence layer in sub-second latency.

Predictive dispatch optimisation

Dispatch decisions driven by live vehicle health, location and availability, not just a vehicle list. Vehicles assigned based on condition, remaining range, route suitability and SLA requirements. Asset utilisation optimised continuously across the fleet.

EV charging network intelligence

Charging network state management, real-time availability, session monitoring, demand forecasting, fault detection and battery health tracking across distributed EV infrastructure. Charging schedules optimised against operational demand and grid costs.

Automated maintenance and dispatch workflows

When a predictive alert is triggered, AssetSight executes the response, work orders created, technicians scheduled, parts reserved, dispatch updated and stakeholders notified. No manual ticketing. The system acts on the intelligence it generates.

Signal detection

Real-time signals ingested from every connected operational system, events, anomalies, threshold breaches and emerging risks detected the moment they appear.

Digital twin update

The operational digital twin updates continuously, every entity, relationship and constraint reflecting the current real-world state within seconds of any change.

Scenario evaluation

Before any action, DecisionSight simulates 3–5 response scenarios, projecting the downstream impact of each option across time, cost, SLA and operational constraints.

Execute or escalate

For decisions within confidence thresholds, DecisionSight executes automatically across all connected systems. For high-stakes exceptions, it surfaces to the right human with full context and recommended action.

Digital twin modelling

A continuously updated digital replica of the operational environment, every asset, booking, crew member, resource and constraint modelled in real time. When something changes in the physical world, the twin updates within seconds.

Scenario simulation and outcome projection

Before executing any action, DecisionSight simulates the downstream impact of each available option, across time, cost, SLA exposure and customer experience dimensions. Decisions made with projected outcome visibility, not instinct.

Policy and constraint encoding

Business rules, SLA thresholds, cost constraints, regulatory obligations and operational priorities encoded into the decision model, not as brittle IF/THEN logic, but as contextual constraints that apply dynamically to each unique situation.

Closed-loop action execution

Decisions don't produce recommendations, they trigger action. DecisionSight executes across all connected operational systems simultaneously, closes the loop in the digital twin and logs every action with its reasoning chain for compliance and audit.

Human-in-the-loop governance

Confidence thresholds define what the system decides automatically and what it escalates. Escalations surface with full context, simulated outcomes and recommended action, keeping humans in control of what matters while agents handle everything else.

Continuous learning from outcomes

Every decision, automated or human, feeds back into the model. DecisionSight learns from outcomes, adjusting confidence thresholds, improving scenario accuracy and expanding automation coverage as operational patterns evolve.

Operational Context First

We understand Travel, Ports and Mobility deeply. Our engineers don't just build pipelines, they understand the operational decisions those pipelines need to serve.

End-to-End Ownership

We connect data engineering directly to the automation and agentic AI layers. Your pipelines don't end at a dashboard, they feed the decision systems that run your operations.

Condense Accelerator

Our strategic investment in Condense reduces time to production-grade pipelines by up to 60%, pre-built connectors, governed templates and observability tooling built in.

BAU Commitment

We embed engineers into your operations for long-term data quality ownership. Unlike project-based delivery, we stay accountable for the health of the data systems we build.

Current

Available at the moment the decision needs to be made, not hours or days later.

Clean

Governed, validated and consistent across every system that touches it.

Connected

Unified across ERP, CRM, IoT and operational systems into one coherent layer.

Contextual

Enriched with the operational metadata needed to trigger the right action automatically.

Travel & Hospitality

• Unified booking data across OTA, GDS & direct channels
• Real-time yield pipelines for dynamic pricing
• Guest data MDM, single guest profile across PMS
• Disruption event feeds for automated rebooking

Ports & Logistics

• Vessel tracking & berth scheduling data integration
• Container dwell time analytics from gate sensor + ERP
• Customs clearance & documentation pipelines
• Port throughput KPI dashboards with real-time feeds

Fleet & Mobility

• Vehicle telematics ingestion at scale, IoT to lakehouse
• Fleet health scoring for predictive maintenance
• Driver & route data MDM across dispatch systems
• EV charging event streams & utilisation analytics

Airlines

• Flight ops data, OAG, ACARS, flight plan integration
• Passenger journey stitching across PSS, DCS & loyalty
• Crew data management & rostering analytics
• Revenue management data for yield operations

Decision Agents, Not AI Demos

Every agent we build has a defined operational decision to make, a measurable outcome to drive and a governance framework that keeps humans in control. We don't build AI for its own sake.

Operational Context Is Our Advantage

We understand Travel, Ports and Mobility deeply. Our agents are trained on the operational logic of industries we've been embedded in for over a decade, not on generic enterprise patterns.

The Full Stack — Connected

Our agents sit between Infarsight Data Engineering and Product Engineering. They receive decision-ready signals and execute into operational platforms, all built by us, all connected.

Governance Built In From Day One

Human-in-the-loop controls, explainability, audit trails and drift monitoring are designed into every agent we build, not added after a governance review flags a risk.

Ingests real-time signals

From operational systems, events, anomalies, thresholds and alerts, the moment they occur.

Applies LLM-powered reasoning

Across context, rules, constraints and operational goals, not hard-coded IF/THEN logic.

Selects the optimal action

From available options, or flags for human review when the decision requires judgment.

Executes in connected systems

Booking, dispatch, notification, reroute, alert, the decision lands in production, not a report.

• Azure OpenAI / GPT-4o
• Anthropic Claude
• Mistral / Llama
• Google Gemini

• LangChain / LangGraph
• Microsoft AutoGen
• Semantic Kernel
• OpenAI Assistants

• Azure AI Search
• Pinecone
• pgvector
• Redis Vector

• LangSmith
• Azure AI Studio
• MLflow
• Arize / Whylabs

Travel & Hospitality

• Disruption management agent — auto-rebook, reroute & rehouse at scale
• Guest services agent, resolves complaints, upgrades and loyalty queries
• Revenue management agent, triggers dynamic pricing in real time
• Crew & resource agent, rebalances assignments to schedule changes

Ports & Logistics

• Berth conflict agent — resolves scheduling conflicts before they impact ops
• Gate management agent, optimises container flow by dwell time & priority
• Customs & compliance agent, flags clearance risks before vessels berth
• Port throughput agent, reallocates resources during anomalies & peak load

Fleet & Mobility

• Predictive maintenance agent — predicts failures from telemetry before breakdowns
• Dispatch optimisation agent, reallocates fleet by demand, health & SLA
• EV charging agent, manages charging schedules & fault resolution at scale
• Driver safety agent, monitors behaviour and triggers interventions

Airlines

• Operations control agent — manages turnaround conflicts & gate assignments
• Passenger disruption agent, handles rebooking, hotels & comms end-to-end
• Crew management agent, rebalances pairings after delays & cancellations
• Revenue agent, triggers pricing, upgrade & overbooking actions

Decision Speed

Operational decisions that previously took 20–60 minutes are executed by agents in under 2 minutes, across disruption, dispatch and scheduling workflows.

Manual Coordination

Agents handle the volume of operational exceptions that previously required coordinator intervention, freeing teams for judgment-intensive work.

TripSight Resolution Rate

TripSight — Infarsight's proprietary travel operations accelerator, resolves 95% of passenger disruption cases without human involvement.

Decision Latency

Continuous agent operation eliminates the wait time between operational event and corrective action, the gap where cost and customer impact accumulate.

Operations, Not Generic Processes

Our automation programmes are built around the workflows of Travel, Ports and Mobility. We understand the exceptions, the edge cases and the integration complexity of these industries.

A Connected Estate, Not a Tool Collection

We design automation as a managed programme with a coherent architecture. Every bot, workflow and integration connects into a governed estate, not a patchwork of point tools that degrade independently.

AI-Augmented Where Rules Don't Reach

When processes involve unstructured inputs, classification decisions or judgment-based exceptions, we layer in AI. Intelligent Automation handles more than basic bots.

IA Connects Data, AI and Operations

Our automations receive signals from Data Engineering and execute decisions from Agentic AI, making Intelligent Automation the action layer of a fully connected operational system.

Travel & Hospitality

• Guest service and disruption task routing, automated across booking, comms and ops teams
• Invoice reconciliation and supplier payment automation
• Booking confirmation and itinerary distribution workflows
• Shift handover reports compiled and distributed without manual preparation

Ports & Logistics

• Gate, berth and documentation workflows automated end-to-end
• Customs clearance status tracking and stakeholder notification
• Container dwell time reporting and SLA breach alerts
• Cross-system data sync across port management, ERP and CRM

Fleet & Mobility

• Maintenance task scheduling and work order generation from telemetry signals
• Driver compliance and documentation workflows automated at scale
• Dispatch and route change notifications propagated across systems
• Resource allocation updates across scheduling, payroll and ops systems

Airlines

• Turnaround task coordination and ground handling workflows
• Passenger disruption comms and rebooking status updates
• Crew documentation and regulatory compliance automation
• SLA breach alerts, detection, escalation and stakeholder notification

Saved Per Teammate Daily

Operational teams running TaskSight recover an average of 6 hours per person per day, redirected from manual task execution to operational performance.

Manual Processing Time

Invoice, reconciliation and reporting processes that previously took hours are completed by bots in minutes, with higher accuracy and full audit trails.

Silent Failure Rate

Automation estates with active ops and governance programmes maintain near-zero silent failure rates, exceptions are caught, escalated and resolved before they impact operations.

Process Throughput

Automated processes consistently deliver 3× the throughput of the manual equivalent, with consistent quality across 100% of volume.

Built for What Comes After Go-Live

Every platform we build is designed to be operated, maintained and evolved. Reliability, observability and BAU ownership are part of the brief, not an afterthought.

Operational Context, Not Just Technical Delivery

Our engineers understand Travel, Ports and Mobility deeply. They build systems aligned to how operations work, not how a requirements document described them.

Embedded, Long-Term Engineering Partnership

We don't hand over and leave. We embed into your teams and stay accountable for the systems we build, tracking their performance and evolving them as the business changes.

Systems That Connect to the Full Stack

Our delivery accelerators connect directly to data, automation and agentic AI layers. Product Engineering isn't isolated, it's the execution layer of a broader operational system.

Business Requirements

• AI auto-generates BRD drafts from interview transcripts
• NLP extracts and ranks requirements from emails and tickets
• AI flags missing acceptance criteria and contradictions
• Automated feasibility scoring and dependency mapping

Architecture & Planning

• AI proposes architecture patterns from BRD requirements
• Automated ADR drafting from design discussions
• AI-driven API contract and schema generation
• Tech stack recommendation engine scoring fit and cost

User Experience

• AI generates wireframes and prototypes from user stories
• Automated user journey mapping from analytics data
• WCAG accessibility compliance scan on every iteration
• Multi-variant A/B design generation for critical flows

Development

• AI pair programming reduces boilerplate by 30–50%
• AI-assisted PR reviews flagging security and quality issues
• Automated code refactoring suggestions inline
• AI-generated unit tests alongside code completion

Quality Assurance & Self-Healing QA

• 60–80% AI-generated test coverage from code changes
• Self-healing tests detect, diagnose and repair themselves when the application changes, eliminating maintenance toil
• AI failure classifier distinguishes real defects from test maintenance issues (flaky locators, stale fixtures, env drift)
• Synthetic load generation with AI-driven scenario authoring and anomaly detection
• Test maintenance effort reduced by 60–80% through autonomous repair

Release & Operations

• AI-assisted deployment pipelines with rollback intelligence
• Anomaly detection surfaces regressions before production exposure
• AI-driven incident classification and automated runbook execution
• Continuous monitoring with AI root cause analysis
• 2× improvement in release cadence through AI-optimised pipelines

• Kotlin
• Java
• .NET / C#
• Python
• Swift

• Microsoft Azure
• AWS
• Kubernetes
• Terraform

• Azure API Management
• Apache Kafka
• Event Grid
• MuleSoft

• Playwright
• k6 / Gatling
• Grafana
• Azure Monitor

Travel & Hospitality

• Booking & reservation platform modernisation, legacy PSS to cloud-native
• Hotel operations platform, housekeeping, maintenance & guest service automation
• Disruption management system, auto-rebook, re-route and re-accommodate at scale
• Revenue management platform integration with real-time demand signals

Ports & Logistics

• Berth scheduling and port operations platform with real-time conflict resolution
• Gate management system, sensor + ERP integration for throughput automation
• Container tracking and dwell time platform with predictive staging logic
• Port command center, unified operational view across all port systems

Fleet & Mobility

• Fleet dispatch platform — predictive scheduling from vehicle telemetry
• EV network management, charging state, fault resolution & demand forecasting
• Driver and route management platform with real-time optimisation
• Fleet command center, live health, utilisation and SLA dashboards

Airlines

• Airline operations control platform — disruption handling and crew re-planning
• Ground operations system, turnaround, gate assignment and crew allocation
• Passenger services platform, disruption comms, rebooking and compensation
• Revenue and yield management platform integration with live sales data

Time to New Capability

Moving from big-bang project cycles to continuous delivery reduces time from idea to live feature by 60%.

Uptime on Critical Systems

Platforms redesigned with SRE principles consistently achieve 99.9%+ uptime on operationally critical workflows.

Production Incidents

BAU stabilisation programmes reduce live incidents by up to 70% within two quarters of embedded engineering ownership.

Release Velocity

Teams shipping from modernised, cloud-native architectures release 3× faster with significantly lower rollback rates.

We Govern the Platform, Not Just the Servers

We don't just keep servers running. We govern the full platform layer that data, AI and automation depend on, measuring success in capability uptime, not infrastructure availability.

Governance Designed In — Not Retrofitted

Security, compliance, observability and FinOps governance are designed into every platform from day one. We have seen what happens when they are added after the fact, and we don't let it happen.

Continuous Oversight Across the Platform

From infrastructure to data and AI platforms, we maintain constant visibility into health, performance, cost and compliance, ensuring issues are detected early and governance stays enforced.

Platform Is the Foundation for Everything Else

Our Platform Ops practice connects directly to Data Engineering, Agentic AI, Intelligent Automation and Product Engineering. We govern the layer that makes all of them possible.

Uptime on Critical Platforms

Platforms governed with SRE principles consistently achieve 99.9%+ uptime on operationally critical workflows across data, AI and automation layers.

Silent Failures

Full-stack observability means platform issues surface and are resolved before users or operational workflows are impacted.

Security & Compliance

ISO 27001, 9001 and 14001 certified. SOC 2 readiness. Governance designed from day one, not retrofitted after an incident or audit finding.

Cloud Spend to Value

FinOps discipline keeps cloud costs visible and optimised. Waste eliminated continuously, not discovered at budget review.

Travel & Hospitality

Eight segments, one COE, from TMCs and DMCs managing corporate and destination operations, to Airlines running disruption management, Tour Operators fulfilling complex programmes and OTAs handling high-volume bookings. Travel-specific intelligence, not generic technology.

Mobility & Logistics

Fleet telematics, EV network intelligence, predictive dispatch, port operations and last-mile logistics, powered by Condense data engineering, AssetSight and a strategic partnership with Bosch Mobility Solutions for global programmes.

TripSight

Agentic AI for travel booking operations, automates requests from Email, Slack, Teams and WhatsApp. 172 clicks → 1 click. 23 minutes → 3.4 minutes per request.

JourneySight

Post-booking operations for DMCs and tour operators, supplier coordination, live flight sync, guide allocation and guest communications automated across complex programmes.

TaskSight

Post-booking operations intelligence, orchestrates every task, handoff and exception across travel, hospitality and airlines. 6 hrs saved per operator daily. 95% SLA compliance.

Flight operations

Aircraft rotation, delays, maintenance holds, gate changes and airspace events cascade across the entire departure board. Infarsight builds the unified ops view that surfaces the cascade before it compounds.

Passenger management

Connections, overbooking, rebooking, loyalty status, accessibility needs and service recovery coordinated in minutes, not hours, with automated communications dispatched before passengers reach the gate.

Crew scheduling

Duty limits, certifications, positioning and standby coverage managed continuously across every flight in the network, with automated compliance checks preventing regulatory breaches before they occur.

Revenue management

Load factors, yield decisions, overbooking models and compensation exposure tracked against real-time operational events, every departure tracked against its cost model with live margin visibility.

Airport operations

Gate assignments, ground handlers, baggage systems and turnaround times connected, from flight ops, crew, catering and handling systems into a single operational view with automated alerts for every constraint.

Ancillary revenue

Rules-based upsell and upgrade automation deployed across web, app and agent channels, triggered by the operational context of each passenger's journey, not scheduled marketing blasts.

The refund has been issued

A missed transfer. A double-booked room. A tour departure that left without a guest. By the time the operational failure surfaces, the financial and reputational cost has already been incurred. The operation responded, it just responded too late.

The review has been posted

In tourism, operational failures are immediately visible. Guests don't write reviews about systems, they write reviews about their experience. A missed pickup, a late departure, a confusing collection point. The rating is permanent.

The partnership is under threat

Tour operators build programmes around DMC reliability. One bad season, even one bad week at peak, triggers a commercial conversation. The trust that took years to build can be lost in a single disruption event that wasn't handled well.

Live flight sync and transfer automation

AssetSight connects to live flight data feeds, vehicle dispatch adjusts automatically when flights are early, delayed or diverted. Guides and drivers notified automatically. The coordinator doesn't need to see the flight to dispatch correctly.

Supplier coordination and programme management

JourneySight orchestrates all supplier tasks, hotel confirmations, guide briefings, excursion logistics and amendment handling, across concurrent programmes simultaneously. No chasing emails. No status calls.

Guest communication automation

Arrival confirmations, transfer reminders, hotel check-in alerts and disruption notifications dispatched automatically via the guest's preferred channel, triggered by operational events, not manual sends.

Fleet performance and fuel intelligence

Live vehicle health, driver locations, route adherence and ETA tracking across every transfer, with fuel efficiency analytics and driver performance scoring. 34% fuel reduction. Zero missed pickups target.

Operational visibility dashboard

Live view of all active programmes, vehicles, drivers, guests and supplier status throughout the destination, with exception detection before problems become guest experiences.

Programme intelligence for tour operators

Airline schedule changes, hotel stop-sells and ground partner reliability monitored continuously across every active departure, with automated amendment processing and passenger impact assessment before your team is even alerted.

Enterprise Clients

USA · UAE · India. Seven-plus year average client tenure. Built on trust and long-term partnerships, not project handovers.

Team members and 4 IPs

Engineering, talent and proprietary accelerators: TripSight, TaskSight, AssetSight. Plus minority investment in Condense, the Zeliot real-time data platform.

Net Promoter Score

Client satisfaction measured and reported. 85% employee retention. Two of the hardest numbers to maintain simultaneously.

Years in delivery

Not a startup still finding product-market fit. A decade of operational delivery across Travel, Mobility, Ports and Logistics.

Embedded — not handed over

We don't deliver and disappear. Infarsight engineers embed directly into operational teams, attend standups, own systems and ship alongside clients every day. We stay accountable for the performance of what we build.

Industry depth — not generic delivery

Travel, Mobility and Logistics are not use cases for us, they are the industries we were built to serve. Our templates encode operational intelligence that took a decade to accumulate. We know where the exceptions live before you describe them.

Connected — not isolated deliverables

Our five engineering practices, Data Engineering, Agentic AI, Intelligent Automation, Product Engineering and Platform Operations, are designed to work together. The full stack is the product. Isolated capabilities are only valuable when connected.

Princeton, New Jersey

Suite 300, 5 Independence Way
Princeton, NJ 08540

Dubai, UAE

Dubai · United Arab Emirates

India

Mobility COE · Engineering Centre

Decision Speed

Automated decision routing eliminates waiting for manual reviews, reports and approval chains.

Operational TAT

End-to-end workflow automation collapses turnaround time for key operational processes.

Manual Handoffs

Intelligent routing ensures exceptions reach humans only when human judgment is required.

Faster Pipeline Build

Condense accelerator reduces time to production-grade data pipelines vs building from scratch.